Director of Customer Experience at Conduct and Partner at Splendid
Paul trained as a journalist in southern England in the late eighties and fell into writing for fanzines and working in record stores. Enthused by the possibilities of digital he put away his typewriter and designed his first website in 1995.
This kick-started a 22-year digital career where he has been web developer, interaction designer, information architect, web editor and experience designer.
He is a passionate advocate of human-centred design, an experienced wrangler of complex projects and retains his passion for great storytelling.
A relaxed design leader and manager, he majors in strategic design and innovation and continues to advocate for great customer experience.
Paul has worked in corporate, government and agency environments for a diverse range of clients in both the UK and Australia including BBC Worldwide, Thomson Reuters, Transport for London, ANZ, Ebay, the Victoria Racing Club and Kmart.
He blogs about craft beer at hopfo.com and is working on a boutique beer distribution start-up.
User Experience Design Bootcamp
Immerse yourself in a full day of user experience design fundamentals and walk away with an actual mobile prototype.
Lean UX Fundamentals: One Day Workshop
In this full-day workshop, experts in user experience principles and design will provide students with meaningful lessons in the art and science of building great user experiences.
Break Into User Experience Design
Great UX design creates pleasure, fun, and even delight for users. Join us for a talk offering an overview of UX principles, processes and tools and what a UX career looks like.
Designing Products That Delight: Intro to Product Design & User Research
An immersive, hands-on look at how to design and test a great product and user experience, using some of the latest design thinking techniques and concepts.
User Experience Design
Gain indispensable user experience design skills in this 10-week evening or 1-week accelerated course, on campus or online.
Design Thinking Bootcamp: A Two-Part Series
This practical workshop series will lead you through the design thinking process, taught by a design thinking professional that lives and breathes in this space.
The Fastest Growing Jobs of the 21st Century: A Panel of Digital Experts
A panel of top practitioners to give you the low-down on forging a career in digital. Our panel represents a range of perspectives across creative, UX design, tech & business.
User Experience Design Immersive
Launch a high-growth user experience design career. Build fluency in essential skills through this 12-week, full-time program.
User Experience Design Lightning Class
This class aims to demystify UX by giving a practical and simple introduction to what UX is, while also explaining some of the core concepts of user centred design (UCD).