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Natalie Lord

Information Architect, NavigationArts

Washington, D.C.

Natalie is an Information Architect at NavigationArts and a General Assembly UXD alumni. Natalie has a keen understanding of how users think and behave through her extensive user research and usability testing with huge clients in ecommerce, telecom and finance. She has a real understanding of how users' experiences change based on their backgrounds and day-to-day lives, and strives to make them all happy. Natalie graduated from UVA with a degree in English so she also loves to talk all things content and content strategy.

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