[IN-PERSON] Customer Journey Mapping
To successfully create an offering that dramatically shifts behavior, generates habitual engagement, and promotes a profitable cycle, we must first understand the consumer journey.
85 Times
You just unlocked $/£/€ 150 off a workshop. Use code BFCM26 at checkout to reserve your spot at the lowest price yet.
Unlock our largest short course discount of the year. Use code BFCM26* during your call with admissions. Start now. *T&Cs apply
You just unlocked 4 new courses. Apply by Dec 31 and we'll waive your $/£/€100 registration fee*. Start now. *T&Cs apply
New York City
Mini Kim is a New York City based User Experience designer, researcher and strategist. During 10 years of experience, she worked as Graphic Designer, UI Designer, UX Designer, UX Strategist and Researcher. She currently works at Publicis Media as Lead UX Designer and Researcher and previously worked at Shutterstock and UNICEF. She studied Interaction Design at School of Visual Arts and received her master. Her favorite part of UX work is making complicated process simple and she loves anything map and flow.
Join our global community of instructors and help shape the next generation of industry leaders — while moving your own career forward with proven subject matter expertise, leadership experience, and public speaking skills. Teach online or on campus, full-time or part-time.
Learn More