Merihan Khaled

Conversation Designer and Content Creator, Fluido.ai

Singapore

I have recently joined the world of conversation design bringing in more than 8 years of experience in literary translation, copywriting and content creation in leading communications and cultural projects management agencies and societies in the MENA region. Added to that, I have an academic background in literary studies, politics of translations and linguistics, which enabled me to grow a better understanding of the field and catch up with its fast paced growth. Through using Fluido.ai, which is a fully-fledged conversational AI platform, I manage to leverage on my expertise using an iterative approach to conversational design which includes the stages of designing and building, testing and finally continuously monitoring and optimising the conversational AI.