Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Mark Richman
Principle, WebSoSmart
Atlanta
If a sure sign that you work in User Experience is that redesigning a call center system sounds like fun to you, then Mark Richman is one diehard UX’er. Mark helped redesign Delta Air Lines’ call center application in 2010, led NIIT Technologies’ UX team, and has created user experiences for AT&T, ACS, and Georgia Power, among many others.
Mark’s redesign of the Atlanta Symphony Orchestra’s e-commerce site helped elevate it to the #1 spot in user experience and usability among U.S. orchestras, as ranked by Adaptistration.com.
Mark has written on user experience for Boxes and Arrows, teaches UX Design at General Assembly, and has been a featured speaker at industry conferences. He designed a color-coded parking map of Manhattan, has published articles on culture and horse racing and has written songs for Trinidadian Calypso Queen Denyse Plummer and the soap opera All My Children.
Coming up near you
Business
AI Workplace Fundamentals
This course is designed to prepare learners to use the most powerful Generative AI tools and apply the strategic frameworks needed to leverage them effectively and responsibly.
Data
Data Analytics and Visualization
In this course, the learner will gain a hands-on introduction to data analytics and visualization using SQL and Tableau.
Want to teach at ga?
Join our global community of instructors and help shape the next generation of industry leaders — while moving your own career forward with proven subject matter expertise, leadership experience, and public speaking skills. Teach online or on campus, full-time or part-time.
Learn More