Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Lorraine Hui
Associate AI Product Designer, Optus
Sydney
"Lorraine is an Associate AI Product Designer at Optus, specialising in crafting user interactions with Voice Virtual Assistant and Contact Centre Artificial Intelligence. Despite being early in her career, she has extensive experience in conversation design, UX/UI design and service design, which empowers her to streamline and bridge user interaction with AI.
Her double degree in Commerce and Media, equips her with a deep understanding of business principles, branding and communication strategies, allowing her to create cohesive user experiences that align with business objectives. "
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