A proven leader with a knack for bringing top notch client experiences to life, Katie shares knowledge and foresight gained from years leading the charge in the 5 Star corporate world, to an energetic and client-loving hyper growth startup.
Katie started as SalesLoft's first CSM and quickly created and scaled the framework within the Services org. She grew the department to 15+ and segmented internal teams: support, implementation, customer success and account management. Katie now leads Customer Success & Account Management teams focused on adoption, retention and expansion.
Championing Culture in the Modern Workplace
In the modern workplace, culture is king. Learn how you can be culture’s greatest champion.