Jerrome Tan has a wealth of experience in Sales and Marketing as well as customer Management. Jerrome started his career as a customer relationship person, having worked in SISTIC as a Customer Service Assistant. He is always looking out on how to improve his communications with customers.
Moving on, Jerrome furthered his young career with Viacom International Media Networks as a Marketing Coordinator. He began learning the magic of marketing and how it helps an organization grow. He also learned that end sales has to depend very much on Marketing to achieve their result, which made him realize his passion for marketing.
Jerrome is a very people oriented person. Upon his graduation from University, he went on to Kaplan Learning Institute, fostering close bonds with the Kaplan Student Committee, providing guidance for students who share the same marketing passion as him. He also enhanced his marketing skills by learning from the students as well. He designed posters as well as edited videos of post events. He also kept the Facebook, YouTube and Instagram pages relevant with the current school events. He also brought Co Curricular Activities to students and marketed them to the students of Kaplan through both web site and on the ground event management. In the monthly EDMs to students, Jerrome helped to keep the students up to date with what is happening around campus.
Jerrome also has great experience in working with customers and providing excellent service recovery. He has a customer first mindset and would always consider for both the internal stakeholders as well as customer.
Jerrome has a strong vision that nobody is too difficult to handle.
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