Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Jason Shugg
Chief Customer Officer, Luxury Escapes
Melbourne
A marketing and customer industry leader and regular commentator on customer experience, marketing trends and digital strategy, Jason Shugg is the CCO of eCommerce business Luxury Escapes. With over twenty years experience in the US, UK and key Asia-Pacific markets, Jason has category experience spanning industries including travel and tourism, sport, services, media and entertainment. Prior to Luxury Escapes, Jason was Head of Customer Strategy for Bupa where he helped to drive unique and scalable customer strategies leading to Bupa moving to number 1 market position in Australia. Having worked in a diverse range of industries, Jason has held Strategy and Marketing leadership roles for brands including Melbourne Racing Club, Lonely Planet, The Age and Sensis, with both agency and client-side experience.
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