Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Emily Glass
Customer Experience Officer, Datto
Boston
Emily is Datto’s Customer Experience Officer, overseeing Technical Support, Training, Hardware and Logistics. Previously, Emily served as Datto’s VP of Customer Experience, where she spearheaded the creation of an award-winning partner experience. Datto’s channel-only approach places a high value on partner satisfaction and Emily’s team is dedicated to building and supporting exceptional partner relationships and businesses. From product assembly to support in the field, her team proactively cultivates new ways to assure each Datto partner has an amazing experience throughout the course of their relationship with Datto.
Prior to Datto, Emily held senior leadership positions at Backupify, Brightcove, and Akamai where she spent time product managing, designing, marketing, and supporting usable products.
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Data
Data Analytics and Visualization
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