![[IN-PERSON] Customer Journey Mapping](https://ga-core.s3.amazonaws.com/production/uploads/program/default_image/5952/Marketing_Customer_Audience_Cards_Hand.jpg)
[IN-PERSON] Customer Journey Mapping
To successfully create an offering that dramatically shifts behavior, generates habitual engagement, and promotes a profitable cycle, we must first understand the consumer journey.
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New York City
Ashley is a Co-Founder and Design Director at JustFix.nyc, a civic technology non profit building technology for housing justice in NYC. She received an MFA in Information Design and Visualization from Northeastern University. Before joining the JustFix.nyc team, Ashley was UX designer at DockYard in Boston and a design fellow at the 2015 Blue Ridge Labs @ Robin Hood Fellowship.
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