Digital transformation has created opportunities and challenges for corporate leaders. Ways of doing business have changed dramatically. Today, consumers want to engage and transact with brands digitally, which has led to massive investment in technology. Yet the workforce’s skills have not kept up at the same pace, leaving businesses playing catch up as they race to hire the right talent to meet consumers’ demand for modern experiences.
According to Statista, global investment in digital transformation is expected to nearly double from $1.8 trillion in 2022 to $2.8 trillion in 2025, which will only serve to widen this skills gap. As companies continue to struggle to find the right technical talent from external sources, they are increasingly turning to upskilling their existing workforces to fill needed roles.
What is upskilling?
Upskilling is when an employee learns new skills that enable them to advance in their career. For example, an individual contributor might learn data skills so they can be promoted into a management role. Upskilling shouldn’t be confused with reskilling, in which an employee learns new skills that enable them to transition into an entirely different role.
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