Social media engagement builds customer brand relationships, strengthens brand loyalty, and increases word-of-mouth advocacy, which is a much more potent conversion tool than advertising.
However, while 90% of today's startups and SME's engage in social media marketing, few manage to produce engaging content that creates trust, builds brand advocacy and breeds business results.
This interactive workshop will explore the secrets behind social media psychology, in other words - why users comment, like and share, and how these powerful insights can be used to grow business.
This session will also cover: