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Understanding Mobile User Experience

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Luke Miller
Independent UX Designer-Researcher

Questions? Read our FAQs

About This Class

Mobile user experience has risen to a level of importance on par with the desktop. Unlike desktop experiences, mobile user experience can also be finicky. It demands high performance and there's more room for error. Good touch interaction patterns are still emerging and only recently being adopted by users. To understand the complexities of these systems, content and service providers require UX designers to document the creation process in way that is readable and useful.

Chapters

  • Introduction 3:03
  • The shift - UX 2:04
  • Gestures vs. buttons 7:20
  • Design strategy 10:06
  • Technology implementation 1:37
  • Testing 0:49
  • Content 7:03
  • Medium 6:21
  • User experience & Usability 5:52
  • Task analysis 5:03
  • Learnability 13:10
  • Efficiency 5:12
  • Error management 4:39
  • Satisfaction 6:07
  • Q: Is it better to launch with a simpler version? 1:39
  • Q: Should a tutorial include everything at once? 1:05

Takeaways

  • Examine current UI design patterns
  • Identify tools used to create UX documentation
  • Examine architectures of mobile systems
  • Explore usability evaluation methods
  • Identify issues facing native and web implementations, including hybrid and responsive design
  • Prepare a mobile strategy

About the Instructor(s)

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Luke Miller
Independent UX Designer-Researcher

Luke Miller is a user experience designer and researcher living in Brooklyn. He began his career in UX with the Wall Street Journal in 2010, and in the beginning of 2013 he moved on to help form the new Yahoo mobile product office in New York. Today Luke works independently with startups and companies word-wide when he isn't teaching UX design classes at General Assembly or Parsons at The New School for Design. He received an MS in information science from UNC Chapel Hill.

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