Ulrich grew up on a sunny island called Guadeloupe, ultimately graduating with a MA in sociology & web culture and a MSc in innovation, strategy & entrepreneurship.
He has spent the last 5 years of his career developing the user experience and product design from the brief, and envisions spending the next 5 years leading it. From design-thinking to first-in-class seamless user experiences, to lean or Agile implementation with an extreme passion to communicate, apply user experience methodologies, as well as pioneering innovations across a customer centric storytelling.
Ulrich has been honoured to work with prestigious companies including Google, UBS, Viacom, Virgin, Sainsbury’s, Youtube, BBC, Burberry. Moreover, he's a startup co-founder and part-time UX design instructor at General Assembly, aimed at building a better present through knowledge-sharing and coaching.
Finally, he doesn’t claim to have authored the description, but managing the intersection of strategy and design is how he aligns all his creative work in products, experiences, and communications.
His favourite quote: The “future is now”! Simply because it belongs to those who believe in the beauty of their dreams.
Chatbot: Digital’s New Evolution
In this talk, find out about Chatbot – or Conversational User Interface – a non-visual layer enabling learnings and predictions creating customer-centric storytelling for anyone.