Katja Forbes
Head of Client Experience, Standard Chartered Bank
I am a seasoned leader in the digital industry with a proven track record of driving growth and innovation. As an expert in areas such as CX, UX, data science, and product design, as well as emerging technology, I am a highly sought-after keynote speaker. I have been recognised as one of the top 50 Australian professionals, Top 10 Women Disrupters and as one of Westpac/Australian Financial Review's '100 Women of Influence'.
Currently, as Head of Client Experience at Standard Chartered bank, I lead a team to create high-impact products and services that promote financial inclusion and contribute to a net-zero carbon future. I have also served as an International Director and Vice President on the Global Board of the Interaction Design Association (IxDA).
As a published author and regular media commentator, I am not only known for my professional achievements but also for my determination and sense of purpose as a thought leader and inspiration for women around the world.
Previously (3):
User Experience Design
Gain indispensable user experience design skills in this 10-week evening or 1-week accelerated course, on campus or online.
Introduction to User Experience Design [UX]
This class aims to demystify User Experience Design by giving a practical and simple introduction to what UX is while also explaining some of its core concepts of usability.
AI in the World of UX Design
Come and learn from expert UX Designers who will help you understand how AI can help improve UX through personalisation, predictive analysis, language processing and much more.