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Katja Forbes

Head of Client Experience, Standard Chartered Bank

Singapore

I am a seasoned leader in the digital industry with a proven track record of driving growth and innovation. As an expert in areas such as CX, UX, data science, and product design, as well as emerging technology, I am a highly sought-after keynote speaker. I have been recognised as one of the top 50 Australian professionals, Top 10 Women Disrupters and as one of Westpac/Australian Financial Review's '100 Women of Influence'.

Currently, as Head of Client Experience at Standard Chartered bank, I lead a team to create high-impact products and services that promote financial inclusion and contribute to a net-zero carbon future. I have also served as an International Director and Vice President on the Global Board of the Interaction Design Association (IxDA).

As a published author and regular media commentator, I am not only known for my professional achievements but also for my determination and sense of purpose as a thought leader and inspiration for women around the world.

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