Henry Cho Photo

Henry Cho

Head of UX and AI, Upwire


Henry Cho is currently driving the adoption of Lean UX into the Commonwealth Bank and is the Lean UX coach for the Slingshot Start-Up Incubator.

A veteran User Experience professional with over 17 years experience including 10 years in mobile UX, he is constantly striving to deliver products to users that are not just innovative in the way they solve your problems, but that will surprise and delight you along the way. He believes we should be moving far beyond "usability" as UX practitioners and we should be designing for delight, persuasion, and utilising the psychology of game design.

He is a firm believer in the Lean Start up methodology and Lean UX practice. Since graduating from Startmate (Australia's Y-Combinator) he has been working as a UX coach for a number of Australian Startups as well as championing the adoption of Lean UX at an enterprise level, most recently within CommBank, Westpac and ANZ. Not content to simply preach, he is currently the Head of UX and AI at Upwire, defining how artificial intelligence and conversational interfaces will converge to create the products of the future.

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