Remote Usability Testing | San Francisco

About this class

Whether you're conducting research for a well established product/service or a startup that hasn't fully penetrated the market yet, you're going to have to talk to past, current and potential customers, and the most efficient way to do that is to conduct remote one-on-one usability tests.

Who should attend this workshop? Founders, Product Marketers, UX Designers and Community Managers who want to interview people to gain a deeper understanding of their motivations, values, needs and behaviors. Once you understand your users - or potential users - you can build more engaging products and learn to speak in their language and not yours.

Takeaways

Learn the techniques for conducting a moderated remote usability test, learn the common tools used for desktop and mobile remote usability, and practice conducting a remote interview.