There is nothing like going to work and coming home DRAINED because of a design meeting where your JERK co-worker or stakeholder gives you a hard time. How do you deal with the Aggressor? The Withdrawer? The Blocker? The Last Minute Pleader?
This is a class for designers who want to develop their soft skills and become stronger leaders. It is true what they say - the soft skills are hard! Learning a few strategies makes a HUGE difference and this workshop will help you practice and role play with a variety of difficult personality types.
- Learn about the role conflict plays in design meetings
Learn the differences between healthy and unhealthy conflict
Learn how to deal with 4 common difficult people that give you a hard time in design meetings
Learn empowering strategies to deal with those difficult people and redirect/refocus the conversation on something more productive
Nothing! Just be ready to have open, honest, real discussions about difficult people you encounter and be willing to role play.