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The secret to a seamless working life? Managing Expectations with key stakeholders. The reason why so many of us find this challenging? We were never given the tools to communicate helpfully when challenges arise. Those who are consistently successful at work share the ability to communicate a solution-oriented mindset, leverage the buy-in of key stakeholders (internally and externally) and can use constructive communication skills to when it counts. In this fun, two-hour session, learn tactical skills to gain assertiveness, confidence and understand the nuances of communicating helpfully at work.
This workshop is highly interactive with group activities and discussions throughout. To participate you will need to:
In preparation, please download Zoom
This session is not recorded however you will receive the instructor slides following the session.
Happiness Concierge Fiona Heseltine has two decades worth of experience building high performing teams and brands. Fiona has an award-winning career, spanning the growth of Australian household brands comprising Country Road, Trenery, Witchery, and Sportscraft.
Fiona focuses on employer experience, customer experience and personal brand, and how the confluence of these influence brand reputation.
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