How to Be an Effective Manager | Online

Wednesday, 12 May

4:30 7 am EDT

Sydney (Online)

$60 AUD

Questions? Read our FAQs

How to Be an Effective Manager | Online | May 12

Steph Mellor Photo

Principal at DigIO, Design and UX instructor , General Assembly


Wednesday, 12 May

4:30 7 am EDT

GA Melbourne (Online)

$60 AUD
Regular Ticket
$60 AUD

Questions? Read our FAQs

About This Workshop

Due to the fast pace of change today, many employees get thrust into managerial positions and immediately face numerous new challenges and responsibilities with little training. Ensuring that valuable individual contributors can adapt quickly into effective managers is critical to the long-term viability of every organization and is a fast track for an individual to pursue a more fulfilling career. In this workshop, you’ll get an in-depth look at the roles and responsibilities of a manager. We’ll look at goal setting, delegation, performance management, effective communication, leadership, motivating, and much more. You’ll walk out feeling prepared and confident to guide your team to new levels of success.

Please note:

This workshop is highly interactive with group activities and discussions throughout. To participate you will need to:

  • Have your camera turned on for the entire session
  • Have an accessible microphone
  • Be in a quiet, well-lit space with minimal distractions
  • Strong internet connection


  • Understand the roles and responsibilities of a manager
  • Know how to approach to performance management
  • Create a framework for you and your direct reports to effectively set expectations and give and receive feedback
  • Learn different management styles and techniques
  • Learn how to measure your team's success


In preparation, please download Zoom

This session is not recorded however you will receive the instructor’s slides following the session.

About the Instructor

Steph Mellor Photo

Principal at DigIO, Design and UX instructor ,
General Assembly

Steph is a human-centred design practitioner and coach delivering value-driven projects in strategic, service and experience design. As a General Assembly instructor, she draws on deep knowledge and experience in human behaviour and psychology, digital and organisational transformation, change implementation, and end-to-end project management.

A certified agile ScrumMaster with a combined background in internet science and sociology, Steph's experience includes: leading the Customer Experience Improvement Strategies for both the Cities of Boroondara and Port Phillip in Melbourne; the redesign of the Australian Department of Finance's staff intranet; delivering design thinking bootcamps for Singaporean government ministries; and conducting user research projects for New Zealand Customs and the City of Auckland.

Currently driving world-class research and design capability at human-centred technology consultancy Mantel Group, Steph is passionate about bringing coaching practice and design thinking together to deliver high-quality human experiences and build capability in others. She loves connecting technical and non-technical tribes, getting diverse humans working together, evangelising HCD and UX mindsets, coffee and talking (of course).

Refund Policy

We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.

Community Code of Conduct

Your registration for or attendance at any General Assembly offering indicates your agreement to abide by this Community Code of Conduct policy and its terms.

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