GA + SDXD: Service Design 101
13

Tuesday, 13 April

8:30 9:30 pm EDT

GA San Diego (Online)

Zoom Link
Will Be Sent Prior to Event
FREE!
Regular Ticket

In Partnership With:

SDXD logo

Questions? Read our FAQs

GA + SDXD: Service Design 101 | April 13

Marina Terteryan Photo


Service Design Director, the why lab.

13

Tuesday, 13 April

8:30 9:30 pm EDT

GA San Diego (Online)

Zoom Link
Will Be Sent Prior to Event
FREE!
Regular Ticket

In Partnership With:

SDXD logo

Questions? Read our FAQs

About This Event

Ready to step into the world of service design? Join GA and SDXD for a Service Design 101 intro workshop.

At first, through a blend of lecture slides, and process overview, attendees will learn introduction to service design. After that, the instructor will guide them through an example of her service design project from the beginning to the end. Lastly, we will open the room for Q&A.

About the Instructor

Marina Terteryan Photo

Service Design Director,
the why lab.

Hello, I'm Marina. I’m a multi-disciplinary design leader and conscious entrepreneur working at the intersection of service design, behavior science, education, and social justice.

As a design director, I've worked with Fortune 500s to social enterprises to NGOs on finding human-centered business solutions while also fostering a culture of empathy-driven innovation.

As an educator, I actively contribute to the growth of the design field by teaching and guest-lecturing at some of the most impactful designs schools around the world.

As a design advocate, I frequently give talks and executive-produce events to introduce design mindsets and career options in my communities.

Please do say hello and let's talk about design, standing desks, and how we can put more good into the world.

You may know me as the host for the podcast Why Service Design Thinking, which was one of the first voices in the industry and is still streamed in 120+ countries today. I took a hiatus on new content but it will be getting a relaunch in December 2020! Join the mailing list to be alerted when new episodes are released.

About Our Partners

SDXD

SDXD (San Diego Experience Design Professionals Network) is here to enrich the San Diego experience design community. Most members are UX research and design practitioners but we have a broad perspective. We want to bring together anyone who works in, or is simply interested by, the various experience design disciplines and techniques (UX, IxD, usability, prototyping, HCI, service design, industrial design, etc.)

Come make new connections, share ideas, learn best practices, and be inspired. Our meetings are free and open to the public. We welcome people from all fields; you do not have to be an XD professional to attend.

Refund Policy

We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.

Community Code of Conduct

Your registration for or attendance at any General Assembly offering indicates your agreement to abide by this Community Code of Conduct policy and its terms.

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