Free Intro to User Research Class Online | Los Angeles

About this workshop

Developing a deep understanding of users’ behavior, thoughts, needs, and desires helps design teams solve well-defined problems. Without identifying these core problems and opportunities, launching a product or service is simply a stab in the dark. User research is the means by which we foster this understanding. It focuses on developing direct connections to end users in order to make sense of their everyday lives, learn about their frustrations, and determine potential solutions to improve their experience with just about anything.

General Assembly’s classes, workshops and events are recreational and for avocational purposes only. No certificate is awarded.

Takeaways

• Get an introduction to user research methods, including ethnographic methods and customer interviews
• Learn about Interviewing exercises to gather observations
• Discover sense-making activities to understand research findings from multiple angles
• Exercise to isolate key pain points and frame design opportunities

Prereqs & Preparation

• This class is taken completely online
• We will provide a link to the platform on the day of the class
• This class requires a computer and strong internet connection

NOTE: A small percentage of participants may not receive emails from us due to some domains blocking our automated emails. If you do not receive sign in instructions within 1 hour of the livestream, please email hello@generalassemb.ly and someone from our team will be sure to respond to you with sign in instructions right away.