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Framing Problems Visually to Build Deeper Understanding | Online | May 31

Ben Crothers Photo

Principal Facilitator, Bright Pilots and Author, Presto Sketching

About This Workshop

Visual Problem Framing is a skill that will help you build empathy, improve shared understanding and empower buy-in from your team. Learn how to use it effectively in this online workshop.

Suited to design teams, team leaders or business owners, this workshop will start by diving into the nature of problems - how we define them, what makes them so complex and why trying to simplify the problem can result in lacklustre solutions. This is where visual problem framing comes in. You'll learn what it is, how it encompasses the complexity of problems and how to utilise it in your work to create deeper understanding of problems and greater creativity in addressing it.

Please note:

This workshop is highly interactive with group activities and discussions throughout. To participate you will need to:

  • Have your camera turned on for the entire session
  • Have an accessible microphone
  • Be in a quiet, well-lit space with minimal distractions
  • Strong internet connection

Takeaways

In this workshop we will cover:

  • Smart questions: how to have more productive discussions with management and stakeholders when it comes to framing up opportunities and goals, especially when you've 'inherited' an existing problem statement
  • Critical thinking skills: how to harness a group's subject matter expertise and experience in framing (or re-framing) a problem space successfully, including root cause analysis, perspective analysis and impact analysis

  • Persuasion: how to communicate the problem to be tackled in more compelling insightful ways, especially for problem statements, business cases and presentations to stakeholders

Preparation

In preparation, please download Zoom.

This session is not recorded however, you will receive the instructor’s slides following the session.

About the Instructor

Ben Crothers Photo

Principal Facilitator, Bright Pilots and Author, Presto Sketching

Ben Crothers has been involved in design since before Netscape ruled the www, and in digital strategy for about the last 10 years. Ben is currently Principal Facilitator at Bright Pilots, and spends a lot his time teaching design techniques, running strategic workshops, and helping teams be more creative and to focus on the right things. Previous to Bright Pilots, Ben was a Principal Designer at Atlassian, a design consultant at Second Road (a strategic innovation consultancy), and directed several projects to help companies and government departments be more creative in solving complex problems for their customers and communities.

Above all, Ben wants everyone to be just as good at the whiteboard as they are at the keyboard, to be better at thinking, communicating, and solving problems visually. He's packed years of experience into practical tips and exercises in his book Presto Sketching: Simple Drawing for Brilliant Product Thinking and Design.

He enjoys extreme sports like abstract painting and brewing beer.

Refund Policy

We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.

Community Code of Conduct

Your registration for or attendance at any General Assembly offering indicates your agreement to abide by this Community Code of Conduct policy and its terms.

Framing Problems Visually to Build Deeper Understanding  | Online
Monday, 31 May, 2021
5 7 am EDT
Adelaide (Online)
$ 50
AUD

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Total
$ 50
AUD
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Total
$ 50
AUD