Difficult Conversations
19

Thursday, 19 September

7 9 pm PDT

GA Los Angeles (DTLA)

360 E. 2nd Street, Suite 400
Los Angeles, CA 90012
$55 USD
Regular Ticket
$55 USD
Total
`

Questions? Read our FAQs

Difficult Conversations | September 19

Allison Goldberg Photo


Co-Creator, GoldJam Creative & Blogologues

19

Thursday, 19 September

7 9 pm PDT

GA Los Angeles (DTLA)

360 E. 2nd Street, Suite 400
Los Angeles, CA 90012
$55 USD
Regular Ticket
$55 USD
Total
`

Questions? Read our FAQs

About This Class

Workplace conflict and tension are inevitable; when working closely with others, issues are bound to pop up. However, unresolved conflict can affect decision-making, productivity, and motivation. One research study even found that conflict avoidance could be as costly as $1500 and a workday lost per employee avoiding a difficult conversation!

Although confrontation typically carries a negative connotation, when handled correctly, productive confrontations can fix problems, build trust, and boost respect and understanding. In this experiential workshop, participants will gain the confidence and tools to have productive confrontations. They will learn how to hold colleagues accountable for poor actions, resolve issues, and ultimately strengthen relationships.

Participants will practice:
- deciding when and how to confront a colleague, to ensure privacy and keeping the relationship intact;
- approaching colleagues candidly, calmly, and with an open mind, after assessing potential personal blind-spots;
- applying effective conversation strategies and empathy to strive for the productive dialogue;
- navigating high pressure or emotional scenarios by putting respect first and problem solving collaboratively;
- putting their new tools into action by role-playing with relatable, high stakes situations.

Takeaways

  • the importance of having confrontations;
  • steps and language that can be used for productive confrontations;
  • when and how to use these skills to promote a culture of accountability, collaboration, trust, and continuous improvement.

Preparation

None.

About the Instructor

Allison Goldberg Photo

Co-Creator,
GoldJam Creative & Blogologues

Allison Goldberg is an artist and entrepreneur whose work looks at communication in the Digital Age. She and her creative partner have several ongoing artistic projects that have been featured on Good Morning America, in Forbes, WIRED, VICE, Newsweek, and more. The pair was featured on the cover of Time Out New York, which ranked them two of "the top 10 funniest women in NYC." In addition to their performance work, Jen and Allison lead corporate trainings internationally and coach speakers through their company, GoldJam Creative. Clients include Buzzfeed, Squarespace, SoulCycle, Omnicom, Spotify, Time Warner, and many others. Workshop topics range from Public Speaking, to Pitching, to Storytelling, to Bias in the Workplace. The duo met at Yale University.

Refund Policy

We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.

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