Creating Customer-Centric Experiences through Design Thinking
24

Tuesday, 24 March

7 9:30 pm +08

General Assembly @ 79 Anson

Level 20. 79 Anson Road
Singapore
$80 SGD
Regular Ticket
$80 SGD
Total

Questions? Read our FAQs

Creating Customer-Centric Experiences through Design Thinking | March 24

Bing UX Designer Photo


Founder, Manifest Experience Design

24

Tuesday, 24 March

7 9:30 pm +08

General Assembly @ 79 Anson

Level 20. 79 Anson Road
Singapore
$80 SGD
Regular Ticket
$80 SGD
Total

Questions? Read our FAQs

About This Workshop

Human Centered Design Thinking stresses the importance of cultivating empathy for end users, interpreting and framing problems they experience, creative solution generation, and continuous prototyping and testing. Embedded within Design Thinking is the assumption that we must think “outside ourselves.” Great design doesn’t happen within the four walls of a studio or office. It happens in the real world.

In increasingly complex times, innovation and collaboration skills are becoming vital to businesses, and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, taught by design thinking professionals that live and breathe in this space. This session will explore how human-centered design can help develop innovative solutions for the complex challenges we face as businesspeople, non-profit leaders, entrepreneurs, and global citizens.

“If you have travelled to Mainland China in the past 14 days, please declare it immediately. If you exhibit any symptoms of flu / fever, please kindly stay home and see a doctor as soon as possible. We reserve the right to request you to vacate the premises.”

Takeaways

  • Learn about the Human Centered Design Thinking process
  • Learn how to gain empathy for end users
  • Learn how to rapidly innovate with constraints

Preparation

A laptop is required for this workshop.

About the Instructor

Bing UX Designer Photo

Founder,
Manifest Experience Design

Bing is a User Experience Designer who spent the last 10 years practicing design skills while studying people and technology. She believes in turning ideas into reality without buts, and that technology can potentially be more useful with good design. She left her footprints in Dell and Razer before starting Manifest Experience Design.

Refund Policy

We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.

Coming up near you

Let’s Keep You Updated

Enter your email to start following

By providing us with your email, you agree to the terms of our Privacy Policy and Terms of Service.