Conversational Product Design Workshop

Washington, D.C. campuses

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

GA D.C. (Northern Virginia)
2231 Crystal Drive #1000
Arlington VA 22202

Conversational Product Design Workshop

Washington, D.C.

Washington, D.C. campuses

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

GA D.C. (Northern Virginia)
2231 Crystal Drive #1000
Arlington VA 22202

About this class

Facebook is leading the charge with conversational commerce with its recently announced Facebook -M platform. We've seen transformation in problems as diverse as getting the medical attention you need - Pager, to getting the shoes you want right now - Operator or even getting the financial help you need - Penny.

Conversational interfaces provide a familiar way for your customers to interact with your service but that's just the beginning. When you add voice recognition and a little AI you can start to build truly powerful products that are accessible to a greater range of users (The number one app used on smart phones over 50 is messaging) in a greater range of context from car to work to the Internet of things at home.

By the end of the day we will have designed and built a simple product that can respond via SMS or your chat interface that you can use to experiment and further develop your product ideas.

Takeaways

This workshop will cover:

  • Design principles for conversational products
  • How to use conversation as a design tool.
  • Creating a simple conversational product
  • Building a real product with existing services.
  • Plugging in a brain to your product using available services.

Coming up near you

Let’s Keep You Updated

Enter your email to start following

By providing us with your email, you agree to the terms of our Privacy Policy and Terms of Service.