Community Management Workshop: Build, Grow and Sustain Your Customer Base | London

About this workshop

Nothing is worse than launching a killer product or service and not being unable to get people to care about it. Community management is often a hard concept to grasp—whether you need strategic or tactical help or need to start from the basics, this class is will cover the breadth of items to consider in building a community. It’s often easy to lose sight of the fact that it’s not just about building a large and relevant community, but also about sustaining the digital neighborhood you’ve created. Startups, mid-sized companies and large businesses alike face the challenge of building and managing a successful community around their company and brand offering. This class will teach and inform everyone from entrepreneurs, community managers, and individuals who wish to increase their reach and scope.

Takeaways

Designed to provide you with the blueprint for successfully building and managing your own community, you will ultimately leave with:

• A conceptual grasp of community management
• The beginnings of a full-cycle customer management strategy
• Necessary tactical skills for community advancements
• Metrics to consider in tracking your progress