At the core of most problems within teams, organizations or felt within an individual, lie conversations that we are not having or not having well. The most influential people and leaders are those who can master challenging conversations- managing both themselves and others.
This workshop will give you tools to help you have more productive conversations, improve your negotiating skills, delegate and give feedback more effectively.
You will learn how to:
- effectively talk with a co-worker who behaves offensively
- give feedback in a way that enhances relationships and improves results
- identify and improve how you communicate under stress
None. Please bring a computer!