Atlanta Service Jam

Washington, D.C. campuses

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

GA D.C. (Northern Virginia)
2231 Crystal Drive #1000
Arlington VA 22202

Past Locations for this Event

Atlanta Service Jam

Washington, D.C.

Washington, D.C. campuses

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

GA D.C. (Northern Virginia)
2231 Crystal Drive #1000
Arlington VA 22202

Past Locations for this Event

About this event

** NOT AT GENERAL ASSEMBLY IN PONCE CITY MARKET **

As a participant in the Atlanta Service Jam, you will work through a whole design process in one productive weekend. And you won’t just be talking about service design, you will be working with others on developing designs which could become real.

Whether you are experienced or completely new to the field, you will learn more about service design and a design-based approach to creativity. - You will pick up lots of new ideas and work practices. - You will meet a lot of cool people at all levels of experience. - Your work and ideas will be reviewed by your peers, and presented to the world, where they can be seen by potential customers or employers, or by people who could make them real. - You will design something that may become a real business. - You might get rich and famous. - You will certainly have a blast.

After context is established, let the design ideas flow to capitalize on pain points and areas of delight that the user experiences. Use, prototyping materials - cardboard, markers, pipe cleaners, play-doh, etc. to create quick proposed service models and test them amongst yourself and bystanders on the sidewalk.

Takeaways

  • Create customer journey maps
  • Develop stakeholder and relationship maps
  • Prototype services using foam core, sharpies, post its, etc.
  • Detail business model canvases

Prereqs & Preparation

Bring your laptop, notebooks, pen/pencil, and good vibes. Other materials and snacks will be provided.

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