Jay Telles (User Experience Design Immersive, Denver) had an 18-year history in advertising and design before pursuing UX design. In GA’s rigorous User Experience Design Immersive course in Denver, he dove into collaboration, developing interpersonal soft skills while building concrete UX and teamwork skills on client projects. “We brainstormed, created affinity diagrams, interviewed, tested, designed and learned about UX design every day while having a lot of fun,” he says. Now as a UX designer at Zen Planner, which provides member management software for fitness centers, Telles says, “I apply my UX skills to every project. I collaborate with other teams in the company, most of them composed of non-designers, through UX strategies and exercises to improve our products.”

Telles says he now sees UX design everywhere, in everything. “UXDI was a dynamic, in-depth course that showed me useful ways to better understand the interactions between users, business goals and technology restraints,” he says. “When I see a product or a service that lacks or shines, I immediately see how much applying UX principles can make or break an idea,” he says.

Read more about how Telles and his GA Denver classmates are making it in UX.