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Product Management

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Meet Our Expert: Cliff Gilley, Product Management Instructor

Cliff Gilley

Please describe exceptional strengths in GA’s curriculum, teaching style, and community.

GA instructor Cliff Gilley says, “All of GA’s courses are highly collaborative and outcome-driven. Students seek to help their classmates to excel, and aren’t just there to put in the hours so that they get a certificate at the end. The ability to leverage GA facilities and programs throughout the world provides alumni with an ever-expanding range of opportunities to connect and learn from experts who represent a vast range of cultures and environments.”

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Eric Ries on 5 Lessons Companies Can Learn From Startups

Eric Ries on 5 Lessons Companies Can Learn From Startups

As young companies quickly scale and revolutionize a wide range of industries, older organizations are struggling to stay relevant. To evolve, they’re borrowing practices from an unexpected source: startups. Eric Ries, the Lean Startup movement founder and author of The Startup Way, spent five years working with long-standing companies like GE and Toyota to help them upend their management practices. Get expert advice for companies in this exclusive interview.

Product Experience Loop

Don’t Frustrate Users With Gaps in Your Product Experience

We’ve all experienced pain points when really good software doesn’t equate a really good experience. All too often, there’s a breakdown that occurs outside product screens, when a product or process hits the reality of the human experience or a user fails. These points of friction are frustrating to users and jeopardize your businesses. I call these gaps mode-shift friction, and it’s essential to resolve them wherever possible.