Every industry — from tech, to finance, to retail — needs user experience (UX) designers. These master problem-solvers work to create on- and offline experiences that put users’ wants and needs first.
Harnessing skills like user research, wireframes, and prototyping, UX designers have a unique perspective when it comes to understanding the interactions between users, business goals, and visual and technology elements. For companies, their work fosters brand loyalty and repeat business. For consumers, it means frustration-free online experiences, intuitive mobile apps, efficient store layouts, and more.
When you have the perspective of a UX designer, “you start to see design gone wrong everywhere,” says Beth Koloski, who teaches the full-time User Experience Design Immersive (UXDI) course at General Assembly’s Denver campus. “You stop blaming yourself for not understanding badly designed software.” She says she admires when someone gets design right because she knows “how incredibly hard it is to make something easy and seamless and actually get it out into the real world.”
A user experience design student at General Assembly student works on a user flow.
There have never been more opportunities for user experience designers: In 2015, U.S. companies posted nearly 30,000 openings for user experience roles — up 15% from 2011 — at an average salary of $99,177.
The market demands top-quality talent, and training toward industry needs has never been more vital. At General Assembly, we accomplish this by partnering with industry powerhouses like IBM Design and prototyping platform InVision to build curriculums that directly serve the needs of companies while empowering individuals with relevant skills. Our full-time User Experience Design Immersive leverages our partners’ expertise across market and content to ensure the most effective learning experience available in the field. The numbers prove it: 99% of GA’s Immersive grads get hired in their fields within 180 days of starting their job search.
People often associate the term “user experience design” with visual design or the design of a digital interface, like a website or mobile app. But the truth is, user experience (UX) design is bigger than that, and it’s used across every industry, from software, to business, to schools, and beyond.
Successful UX design is why shopping on Amazon is addictive, ride-sharing apps like Uber are thriving, and binge watching TV shows from any number of services has become the best way to spend a weekend indoors — skillful UX design has made it insanely easy to do. Even physical spaces are impacted by UX design: Think strategic layouts of department stores with enticing buys at every turn or the always-moving checkout lines at Trader Joe’s.
For years, Chelsea Nicholson and Vanessa Stofenmacher felt that the fine jewelry on the market just wasn’t for them. They wanted to make a statement with pieces that were classic yet attainable, and had an inkling other women felt the same. After graduating from General Assembly’s User Experience Design Immersive program in Los Angeles, they decided to do something about it.
The pair, who were friends before they were classmates, teamed up to launch Vrai and Oro — a Warby Parker-style fine jewelry startup that embodies UX principles its core. Vrai and Oro means truth (in French) and gold (in Spanish), and the name is reflected in the company’s values: quality, simplicity, and transparency. Chelsea and Vanessa produce their jewelry with ethically sourced materials in downtown Los Angeles — without designer markups. And, true to their UX-driven brand, their website and eCommerce platform is minimalistic and image-driven for easy use.
We caught up with Chelsea to learn more about Vrai & Oro, the site’s user experience, and how GA helped the co-founders achieve their goals.
User experience (UX) design is one of the tech industry’s core disciplines: Considering users’ potential actions is a key component of designing a website, application, or other products. UX is a skill that just about every type of company needs in order to grow — and demand for it is only increasing.
But what is UX design, really? To get to the heart of it, we talked to design experts from The New York Times, PayPal, Zola, and more.
As the tech sector continues to top employment charts with the highest number of job openings, you may be wondering how you can land one for yourself. Many people leverage web development and data science skills to transition into a tech career. But in this high-demand, highly competitive field, user experience (UX) design know-how can be a powerful asset, too. In the past five years alone, jobs requiring UX skills increased by 15% with an average advertised salary of $99,177, according to a report by GA and Burning Glass Technologies. The UX industry is exploding.
Wondering how top pros enter the field and navigate the UX universe? Here’s what Damian Norton, a Sydney-based UX/UI designer at Qantas, had to say:
How do user experience (UX) designers think? What does the thought process look like from initial challenge to user-friendly solution? What if you could just peek inside the brain of a UX designer and watch the gears turn?
Join us for a Design In Motion panel event happening at your local General Assembly campus. Until the end of June, we’ll gather the leading minds of UX and product design to discuss design strategy. You’ll be able to see the design thinking process in action as industry experts walk through the design challenge they’ve been tasked with—whether it’s revamping a flight search app or thinking up a genius digital experience for the Rio Olympics.
We asked some our guests from a wide range of backgrounds about their unique paths to building memorable experiences, where they find design inspiration, and what advice they’d offer to aspiring designers.
Design thinking isn’t just about the visual outcome of a product. Rather, it’s a method of creatively and practically solving problems that keeps the user top of mind. Understanding the user’s wants and needs allows us to make more accurate decisions during the inspiration, production, and iteration phases of building a product. The outcome, hopefully, is intuitive products and services that actually improve users’ lives.
Design thinking has existed in some form for the past 20 years. What makes IBM Design Thinking unique is scale. IBM is a massive company and this is the first time design thinking is being implemented at a company of this size with this degree of training. We have an entire division, the IBM Design Education, whose sole focus is to train the entirety of IBM on the practice of Design Thinking. By training engineers, product managers, marketers, and executives on how to think like a designer, we are able to bring design thinking to a mass corporate level. This is design thinking in a company at scale.
If you have ever done a quick job search for “user experience design,” chances are you’ve seen a number of titles and descriptions that aren’t always as simple as “UX designer.”
User experience has a variety of specializations, and as a job seeker and practitioner, you should know the skills and applications that come with each. Understanding these differences will help you decide which area of UX is right for you and help you find the appropriate job to fit your interests and skill set.
It can be extremely intimidating to any UX designer, particularly someone just starting out, to navigate the overcrowded world of design tools. There seems to be a tool for everything from user research to wireframing to prototyping.
So how do you know which tools to learn or least familiarize yourself with? Fear not! Below we’ve broken down some of the top industry tools for a variety of contexts and workflows. While this is not a comprehensive list, it will give newbies a sense of some industry musts, while providing some further suggestions for the more seasoned designers among us.